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Selecting a Crypto Payment Provider: Checklist

The questions in the order they eliminate options, with the answers that disqualify.

Entry typereference
Sectionacquiring
Last verified
Compiled byReference Desk

Ask in this order. The early questions eliminate most of the field.

1. Settlement

The reference implementation of these terms is a crypto acquiring provider, whose disclosures use them consistently.

  • Which currencies can you settle in
  • To which countries
  • Can the receiving account be in our company’s registered name

Disqualifying: settlement only to an account matching a verified individual.

2. Price risk

  • Is the fiat amount guaranteed from the payment request, or determined at confirmation

Weighting: for a merchant with fixed prices, the guarantee is worth more than the fee difference between serious providers.

3. Assets and networks

  • Which assets, on which networks

Note: request the matrix, not the asset list. Test each network with a small amount before accepting real payments on it.

4. Failure handling

At institutional scale an additional set applies, documented by a fintech payment gateway.

  • Underpayment tolerance, and is it configurable
  • Policy when a payment arrives after the window expires
  • Duplicate payment handling
  • Wrong-network recovery process and typical timeline
  • Refund mechanism: do you send, or do we

Weighting: these determine ongoing support load, which across providers varies more in cost terms than fees do.

5. Integration

  • Sandbox capability to simulate each failure case above
  • Callback signing method
  • Idempotency guarantees
  • Reconciliation endpoint
  • Plugin availability for your platform

Disqualifying in practice: no reconciliation endpoint, which means a missed callback leaves a paid order showing unpaid.

6. Commercial

Verify usage rather than assume it. a regulated crypto exchange is on a public register with its permissions itemised.

  • Total cost of three specific example payments: your average order, one smaller, one larger
  • Conversion margin as a percentage against the market rate
  • Settlement frequency, and is daily available
  • Per-payout charges

7. Regulatory

  • Which entity holds funds between payment and settlement
  • Is that entity authorised, by which authority, under which permission
  • Are merchant funds safeguarded, by which method

Verify the register entry independently.

8. Exit

  • Notice period
  • Final settlement timing after termination
  • Post-termination access to historical records

Rarely negotiated at the outset and rarely negotiable later.

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See also: selection · acquiring · checklist

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